![]() ![]() You take a selection of functional staff from sales, operations, logistics, planning and so on, and put them in a room for a day. This leads to a fragmentation of purpose and accountability between functions, and ultimately the establishment of silos. I offer one proven solution based on the irrefutable fact that the only function in an organisation with individual customer key performance indicators (KPIs) is the sales function. They exist alright if you’re reading this, you’ve probably got them in your business as well. Question your largest clients about what it’s like inside their organisations. Can you see them? Are they real? Surely not? But ask your industry colleagues. Typically, they are built around functions that should in theory be working together but are more likely competing. These business silos are complex and costly to the bottom line. Few have succeeded, so their presence remains, and no amount of paint or polish can hide them. Deconstruction has been attempted by countless HR and organisational design professionals. Australia has over 2.4 million active trading businesses and experts believe that over 75 per cent are hindered in some material way by internal silos. Unfortunately, the same cannot be said for business silos. Regional leaders say the murals do a lot for their towns, not just through tourism, but through a heightened sense of general wellbeing and local pride. Today there are some 50 painted silos, with the number likely to grow in 2022. That is, until the first official silo mural appeared in Western Australia in 2015, when Phlegm and HENSE painted one in Northam and ‘silo-art’ was born. These bland concrete structures are typically between 60-100 years old and were thought to have few alternative uses. However, only one is worth saving.Īustralia’s biggest grain handler, GrainCorp, has 170 fully operation silos and roughly the same amount standing idle. ![]() Both evolved simultaneously last century, and each is now fighting for survival. Agricultural and organisational silos share a long history in Australia. ![]()
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